Get help as a guest

Most questions about the wedding itself (the dress code, plus-ones, the schedule) are for the couple, and the answer may already be on your invitation page. For anything to do with the page or your reply, ask us.

Ask us

1. At the bottom of your invitation page, tap Ask us (next to Trouble with this page or your RSVP?). It opens Write to us on our support page, already set to I'm a guest at a wedding.
2. Enter your email, so we can answer you.
3. Say whose wedding it is and what's not working: the RSVP, the link, the photos.
4. Send it. We reply by email.

If it's about a wedding happening today or tomorrow, choose The wedding day and we're alerted straight away.

You don't need an account.

Common fixes

• The link says "We couldn't find that invite". It was cut short when it was copied. Ask the couple to send it again, or scan the code on your invitation.
• I can't find my invitation from the wedding link. See Can't find your invitation?.
• The page says "It's in your passport". Your invitation was opened in The Veil app. Reply there, signed in to that account.
• The page says the final list has gone to the caterer. Replies are closed. Contact the couple.
• I want to stop getting emails. See Stop the emails.