Support

Open Guest Roster from your dashboard and add your guests. Each guest can be invited with a shareable QR code or invite link — when they scan it, a personal Guest Passport is created for them automatically. They do not need to be invited to anything else first.

Only what you choose to publish. A guest’s passport shows the itinerary, dress code, your story, their RSVP and dietary details, their seating assignment once you release it, your registry, and song requests. Guests never see your budget, your vendor conversations, or your private notes.

Yes. Invite them as a collaborator from your dashboard. You control which modules each collaborator can open, and you can revoke access at any time. Your partner gets unrestricted access to your shared wedding; a granted co-planner only sees the modules you authorise.

You connect a payout account, and guests can contribute to a cash fund directly from their passport. Funds go to your connected account. If you have not connected a payout account yet, guests will see your other registry links instead rather than a broken payment screen.

Browse Venues or the vendor directory, open a vendor’s page to see their real availability, and message them in the app. Their replies arrive in your Messages inbox. Vendors cannot see your planning data — only what you send them.

Subscriptions purchased in the app are billed by Apple or Google, not by us, so they are managed in your store account. On iPhone: Settings → your name → Subscriptions. On Android: Play Store → Profile → Payments & subscriptions. Cancelling stops future renewals; your current period runs out normally.

Email privacy@theveilwedding.com from the address on your account and tell us what you need. Details of what we store and how long we keep it are in the Privacy Policy.

Vendor accounts are managed in the Vendor Portal. If you cannot sign in, cannot claim a listing, or have a billing question about a vendor subscription, email support@theveilwedding.com and say that you are a vendor so we route it correctly.